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Benefit Cosmetics

Part of LVMH

Engaged Employer

Bullys. - brow expert Benefit Cosmetics Employee Review

1.0
Jun 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Making some good friends in the beauty hall and the local Benefit Counters. Other than that, not much really tbh!

Cons

Ha where do I start. Unrealistic targets, that don't get lowered when staff leave. I was there for 18 month and including myself, 8 members of staff left in 18 month. Including someone that lasted 2 week. The area manager was a bully, we called her the smiling assassin. She said everything in a happy tone, even if she was threatening you with your job. The products are rubbish. Area managers don't understand that not everyone that appears on counter wants to spend £150+. Traffic stopping is embarrassing and degrading. Used to be an alright company. Now it looks cheap.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

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