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Benefit Cosmetics

Part of LVMH

Engaged Employer

A ridiculous, crazy place that I wouldn't recommend to my worst enemy! - Beauty Artist Benefit Cosmetics Employee Review

1.0
Sep 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The hourly wage is good.

Cons

Pushy (8 steps) sales tactics. Dishonesty from upper management. Lack of organization. They are only about getting sales goals and not about helping the customer find what he/she wants. As a beauty artist you will basically be a receptionist. Answering phones, making appts. for the aesthetician and ringing up their clients. And if someone happens to walk in for makeup (which people rarely do here) you don't even have time for them because some of the aestheticians refuse to ring up their own customers. It's not a good place for a makeup artist. At the boutique that I worked at there was not a lot of foot traffic. (mostly due to metered parking issues). Most of the customers come in for the brow bar only. They have an appt. and put coins in the meter for 20 minutes and then leave. But the problem is that as a Beauty Artist you are required to push product sales (the 8 steps!) on the customers coming in for a brow bar service. Most of them do not want to buy product or even have it tried on. But you will be required to do the 8 steps even if the customer doesn't want it.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

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