Pros
Free product(allowance every 6 mos, and you receive most A-launches); steady clientele & tips (depends on store). You do a LOT of facial waxing, so if you work there for a while, you'll probably end up being able to do brows with your eyes closed. Work-life balance was great at my location.
Cons
Unrealistic sales goals, our counter had reached the big $500k goal that less than 25 counters nation wide reached- we had a meeting the following week about how we should do $600k the next year. They don't believe in customers "not having time" - any objection they might have, you're expected to counter it and get them in your chair at any cost. Depending on what retailer you're in, the environment is different. I've been in both a Macy's and an Ulta, both of which had horrible management, and I have disliked my regional executives as well. Very rude, dishonest, catty and two-faced. Those who have mentioned turnover are 100% correct. It's so insanely high and it appears they LIKE it like that! And absolutely no opportunity for advancement. Corporate positions are a frickin tough thing to come by as there are so few, and I live in SF which is where the company is based!! It is so stressful for no reason. My coworker had been on leave multiple times for anxiety/depression and boy did I consider doing the same. Instead, I found a new job.