employer cover photo
employer logo
employer logo

Benefit Cosmetics

Part of LVMH

Engaged Employer

Avoid this organization - Anonymous employee Benefit Cosmetics Employee Review

1.0
Aug 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free product, convenient office location, summer fridays

Cons

The cons of working at Benefit are overwhelming. There are a number of Glassdoor posts about the negative culture here and I wish I had heeded their warnings, because working here was the worst experience in my career: 1.) Dated technology & inefficient processes; Benefit hasn't figured out working smarter > working harder, and the inefficiencies play out by making staff work late, perform tedious work, constantly fix errors which simple planning and technology could alleviate. 2.) Most desks are overworked and understaffed; turnover is high, so expect to inherit a lot of sloppy half-baked work when you come aboard. You will be expected to "figure it out" and quickly because 3.) Benefit is an extremely hierarchical organization driven by kick-the-dog politics. Besides the hierarchy of LVMH, maison, global, local; each job function is sliced into associate, mid, and senior roles. The result is that there are many ways to find yourself in a "junior" position, a popular term around the organization, frequently used as an excuse for “I’m not doing it," or for critiquing a teammate. 4.) Since turnover is extremely high, staff in senior roles are frequently unqualified. Promotions are used to cover roles that go unfilled, the end result is that more work is spread across fewer people, with fancier titles. 5.) Myth: Benefit is a good place for female empowerment due the high % of female managers. This might be true, but the caveat is that a lot of decision making appears to take place across ethnic/racial lines. If you’re not the correct race/ethnicity (ie French or the same as your manager) you will be on the outside doing “junior” work; while your boss and her friends spend the day shopping online. 6.) Unprofessional and disrespectful behavior. Rudeness and condescension are the lingua franca here, -so if that’s your preferred mode of communication, you’ve come to the right place. Conclusion: No matter how desperate you may be for a job, avoid this place.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

See reviews by: Helpful|Rating|Date|All