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Benefit Cosmetics

Part of LVMH

Engaged Employer

Laughter is the best cosmetic...Literally! - Aesthetician Benefit Cosmetics Employee Review

1.0
Dec 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Gratis is nice. You can choose whatever you want and there is usually free shipping. The benefit and retirement packages are diverse. There are always opportunities to meet new people and bring them over to the BeneFit brand.

Cons

The work-life balance is laughable. This is the life of retail. There is absolutely no overtime, period so any hours before shift and after shift are off the clock but you spend them doing things work related like cleaning or doing paperwork. Requesting time off is a roller coaster ride especially when management works against you by getting first dibs on the dates. The hours are less desirable when you have school or children on your schedule as well. So you have to choose what's more important. The Aestheticians are seriously underpaid considering that they are licensed professionals. All tips are taxed. Raises? It isn't enough to be considered a raise. Stress levels are always at the highest concerning the ambitious sales goals that need to be met and you better believe that you don't get any support in helping you to become better at sales. BeneFit has no room to grow, understandably, this company isn't as popular in the east as it is west but there is no incentive to want to grow despite the pitch that there will be other opportunities for you. Lastly, leadership by example is out of the window and so is. Management is nonexistent unless making money is involved. They are unfriendly and sometimes rude when dealing with employees but expect you to greet and handle customers/clients with great customer service. Counter managers, LSA and RM have all let supplies go unordered for days with the BA's or Aesthy's paying out of pocket for incidentals is a very notable issue.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

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