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Benefit Cosmetics

Part of LVMH

Engaged Employer

No support or care for employees - Anonymous employee Benefit Cosmetics Employee Review

2.0
Nov 18, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

gratis product, fun events and industry, young and creative colleagues

Cons

The company is run very poorly and employee growth, support and happiness is at the bottom of their priorities. HR is completely out of touch with reality and pushes blame back on to the employees when they raise a concern. HR has no empathy and is not nice to deal with, even in simple email exchanges. Each time I raised a concern or said I needed help, they pushed it back on me to figure out. When they laid me off it was the most impersonal and cold experience. The company structure is very old and monolithic. It takes months and months for things like team changes or hiring to get approved. Meanwhile, extra work lands on the employees still working but no additional support is provided. There is no onboarding process or introduction to the company. You are basically left to figure everything out on your own and those around you are not very welcoming. There are no growth opportunities and raises and promotions are very hard to come by.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

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