employer cover photo
employer logo
employer logo

Benefit Cosmetics

Part of LVMH

Engaged Employer

WELL PAYED BUT BULLYING FROM MANAGERS - Anonymous employee Benefit Cosmetics Employee Review

2.0
Mar 10, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Pay SOME Free products Great place to start makeup counter jobs Get to play with makeup/ chat with friendly customers

Cons

Sales Target are crazy high - even when you hit them and exceed they want more, more and more. Forced to traffic stop in quiet stores - constant nagging by managers and other staff that have been their longer to 'GO FIND A CUSTOMER' when there is no one in store and you have tried your very best. Area managers/counter managers are employed with bullying traits - manipulation and guilt, I personally had a very bad experience. It was a strange experience considering I was reaching the best target sales per day for BA at my counter. Sore feet - you are standing around for a long day. Training is ridiculous at what they want you to say and do. It is an american brand, a lot of their 'sayings' and 'quotes' do not work with the British public like they would do in America perhaps - if anything what you are told to say alienates customers. I left my first one feeling brain washed. I couldn't get over how humiliating one of the product launches was - a lot of the mature staff refused to take part as it was not what they signed up for the job to do - targeted to be fun but is not in the slightest. Need to rethink their approach to staff rather than ramming it down their throats.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

See reviews by: Helpful|Rating|Date|All