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Benefit Cosmetics

Part of LVMH

Engaged Employer

Prepare To Be Under The Thumb - Boutique Beauty Artist Benefit Cosmetics Employee Review

2.0
Jul 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Fun teams, boutiques are like little families, working hours are good, generous holidays.

Cons

You are targeted a set amount every single day, you have to sell a certain percentage of products over others, you have to fill out a form every time you make a sale, then transfer it to another sheet every week. You will be threatened with disciplinaries and recorded conversations but nobody ever gets fired. You are made out to be lazy if store doesn't make money even if the footfall is zero. There is no sick pay!!! You will also be targeted even though you are sick and have to make that money up. There are no perks like Christmas parties, you will not be valued as a person just how much money you can make. The staff turnover is insane, for good reason. Targets are unachievable, 20%+ on previous year.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

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