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Benefit Cosmetics

Part of LVMH

Engaged Employer

Worst career move. - Assistant Boutique Manager Benefit Cosmetics Employee Review

1.0
Mar 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The pros of benefit boutiques are the family like atmosphere all the employees have not including the manager. I also really enjoyed the products very innovative.

Cons

When I first started at benefit I was very excited and happy to be working for such an innovative and fun brand. However that quickly changed, my manager could care less about wanting to further the careers of the other employees. She never took the time to train me and just threw me into it, she was too busy training other managers that we're getting promotions. I was doomed from the start unfortunately, the company makes a lot of promises and never comes through on them. It's very discouraging to someone who is so passionate, we would ask for positive re-enforcement but my manager would always say "that's your job, I don't have to give you positive feedback". The company (boutiques) is a joke they push you to sell sell sell and want to create a "shark like atmosphere". The store is also completely dirt, mold in each vent that looks like hair mold on the mop we use to clean the floor with and my manager would clean the hot water container used to make spiced cider with floor cleaner. It's a very unsanitary boutique, the company needs a medical grade cleaning company to come and deep clean. My manager once said to me "you preform better when your backed into a wall", if that's not poor management I don't know what is. It also blows my mind that my manager who does not have a cosmetology license does services in the store, which is completely illegal. She does lash tints brow tints, fake lash applications you name it! Once she's done she always says "don't call corporate lol" it's so crazy to me that people who have no loyalty to you expect you to cover up for them. All in all benefit is a fun line however not a fun company to work for boutique wise.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

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