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Benefit Cosmetics

Part of LVMH

Engaged Employer

There's no benefit working for Benefit. - Beauty Consultant Benefit Cosmetics Employee Review

1.0
Mar 5, 2016
Recommend
CEO approval
Business Outlook

Pros

2% sales commision - which was great on the busy Christmas period. It was a full time job, and also my first job in cosmetics. I made such great friends with a few of the girls on counter - which I continue to speak to today.

Cons

Its a known fact it is the hardest cosmetics company to work for. 'Traffic Stopping' was their rules, break them and you wont last long. You have to go out like them people that work for charity and basically BEG people to buy something. I had a woman say to me 'wow you must hate your job' - and that I did and that I was so greatful for her to sit down and have a chat to me. They're managers have a reputation of not putting your own personal feelings/problems into account. Lies upon LIES were told on a daily basis to customers. 8 step bible, every customer MUST sit down, if they dont your manager will sure as HELL breathe down your neck for that following week, possibly month. If you want to chat and do some tester cleaning, this is not the job for you. On that note, the testers were never clean. Brushes were never cleaned properly, ie with soapy water. They were always cleaned and chucked into the jars with theyre horrible greasy, chemical based brush cleaner - to which I had a customer take a reaction to. Every customer must by 2 products - if they dont thats YOUR fault, thats YOUR problem.

Explore other reviews about Benefit Cosmetics

5.0
Jun 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and positive work environment.

Cons

San Francisco location & pay.

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a freelancer for Benefit Cosmetics was a fun and rewarding experience. One of my favorite parts of the job was meeting other talented makeup artists and beauty professionals. I learned so much from them—not just about Benefit products, but about makeup techniques, artistry, skincare, and the beauty industry as a whole. It was inspiring to collaborate with people who were passionate about what they do. The role also helped me build my confidence in customer service, product education, and sales. I enjoyed connecting with clients, helping them find products that suited their needs, and seeing their excitement after trying something new. Overall, the experience allowed me to grow professionally, expand my makeup knowledge, and build relationships with talented artists that I genuinely appreciated.

Cons

As a former freelancer, I found it difficult to stay passionate about promoting Benefit Cosmetics because many of the products felt overpriced compared to other brands that offer similar or better quality at a more affordable price point. In today’s beauty market, consumers have countless options, and value matters. I also would have loved to see more diversity represented in the brand’s leadership and marketing. From my perspective, it seemed that many of the higher-level positions lacked diversity, and I didn’t always feel that the brand reflected the wide range of customers and beauty professionals it serves.

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