on the downswing - Senior Director Marketing Best Buy Health Employee Review

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, remote work, and friendly capable employees

Cons

Went from a somewhat flat org structure under GreatCall to a ridiculously tiered organization. The Quality leaders introduced way too many fancy processes and cool acronyms to an already understaffed team.

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