Contact Center in Carlsbad - Anonymous Best Buy Health Employee Review

1.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

The pay check never bounced.

Cons

I agree with the Sept. 2 review. The culture is toxic. It took me 6 months to shake off the vile taste. Directors are a joke and HR offers no support. It is a culture of back stabbing, undermining, deflation, and harassment. Now I am with a company that believes in supporting their staff and pays them what their worth. Best thing I ever did was leave GreatCall.

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Best Buy Health Response
9y
Thank you for taking the time to share this candid feedback. We take your feedback seriously and would like to share it with the appropriate leaders to address the concerns you raised. We welcome the chance to speak to you more directly to understand your specific concerns so feel free to reach out to us at Feedback@greatcall.com

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

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