3.0
Mar 22, 2017
Current employee, less than 1 year
Reno, NV
Recommend
CEO approval
Business Outlook
Pros
Decent pay, super friendly coworkers. Hours aren't really that bad for a call center.
Cons
There is no consistency among supervisors and seniors regarding processes. Although everyone follows a single 'manual', each team is run completely differently from the next. Very frustrating for someone who has had four supervisors in two months. FYI - *everyone* is now on split shifts. A very select few get two days off in a row. Management - supervisors and managers - are mostly aloof and very condescending when asked for help. (I'm not the only one who feels this way.) There are a couple of great ones but the rest act as if you are a child when you ask for help or escalation.