Level 2 Technical support - Level II Tech Support Best Buy Health Employee Review

1.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

It's a check! That's about it. Only expect promotions if you either stick it out for years or kiss butt like a fiend and no other. But hey, they are possible...

Cons

I was one of the original 4 techs chosen for the opening of the new Reno call center. All good things must come to an end... Unfortunately that happened within the first year. After a year and a half I had to bail. No choice. Politics in the office are not good. But if you keep your head down you can at least keep your job. Promotions are only there for a select few. People will always try to tarnish you. Either deal with it or quit. Only choices...

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

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