Greatcall is a decent employer but there is a large amount of micromanaging. - Direct Sales Agent Best Buy Health Employee Review

3.0
Feb 19, 2013
Recommend
CEO approval
Business Outlook

Pros

I have a lot of fun with the callers and selling of the products. They have continuous coaching and training programs.

Cons

You are under constant scrutiny by management. If you hit 4 of the 5 numbers you are supposed to, they will push you to hit that last number. Calls are graded, and if you don't hit a certain percentage, you can loose all of your commission for the month. You are in competition with fellow employees.

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

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