Demanding but rewarding - Direct Sales Agent Best Buy Health Employee Review

4.0
Apr 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Good compensation for being telesales. They can pay more but then again, who can't? If you are a good sales agent, you're in for $1000-$2000 per month in commisision alone (on top of your hourly pay). My hourly pay was $17/hr but it has been brought down since to $14-$15. They do have a lot of contest where they give out good prizes (not only subway gift cards) In the time I was there, they gave out a lot of TV's XBOX, ipads, ipods and various electronics. They give out a lot of visa cards and a week does not go without a contest. I liked that part. The supervisors are young but they seem to care about their job.

Cons

Being a new company means they have to have their eye on everything. I guess it makes sense but it's a lot of pressure for agents. Do you want sales or do you want voicemail? They are very clear about their goals and i can honestly say I was never in trouble because i performned. I see people here talking so many bad things and it's unfair. They gave goals, set and expecation and followed through. who doesn't like clear direction. When I was there the comison was on conversion so that was good.

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

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