Rewarding job in a fun supportive environment. Love my team! - 5Star Urgent Response Agent Best Buy Health Employee Review

5.0
Aug 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Close to the beach in a nice corporate building. Team, team, 5Star team, at every level. Medium sized tight knit group. Casual environment, fun smart co-workers and supervisors with a sense of humor that support a great product. Teammates help when asked and the supervisors and Director always encourage us to learn and grow.

Cons

Compensation is not competitive, NO company communication, and a TERRIBLE customer service team.

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

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