Run don't wall - Customer Service Representative Best Buy Health Employee Review

1.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

The job is fairly easy to get

Cons

Worst place I have ever worked. Promotions are best on who likes toy and whose but you kisses not on merit. Management does everything to make your miserable while pretending to care about the employees. All the care about is upselling to elderly people who can't afford it. You can be written up for anything from eating at your desk to voicing your opinion. Numerous lawsuits have been filled I know at least 2 have been paid out.

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

See reviews by: Helpful|Rating|Date|All