They dont care - Customer Service Advisor Best Buy Health Employee Review

2.0
Mar 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay is decent. That's it.

Cons

The company tries to promote "work life balance" however in the middle of a national emergency the company doesn't care. You either come to work or be left unpaid and possibly lose your job at a later date. Even if you should be under quarantine.

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Best Buy Health Response
6y
Thank you for taking the time to leave this review. Every decision made has prioritized the safety of our employees and our customers. We are on the front lines helping people through this crisis - even if our front lines are the phone lines. If you have a confirmed case or think you may have been exposed to coronavirus (COVID-19) you need to report it to the Emergency Hotline, reach out to your HR Business Partner and manager who can work with you to find a solution. If you have more you’d like to share, please email feedback@greatcall.com.

Explore other reviews about Best Buy Health

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits, Culture, Opportunities, Experience and purpose

Cons

I do not have any cons about Best Buy and would work with them in the future as I grow in my certifications and learning for HR.

4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Best Buy brought in a strong inclusive culture and a balanced focus on short term and long term priorities when they acquired the legacy GreatCall (now Best Buy Health) in 2018.

Cons

The company is going through turmoil right now (2026). Best Buy sold off its b2b component and is cost cutting at every step in the remaining consumer business. Not a place to build a career right now.

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