employer cover photo
employer logo
employer logo

Beth Israel Lahey Health

Engaged Employer

It's okay, I guess... - Outpatient Therapist Beth Israel Lahey Health Employee Review

2.0
Jul 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, good benefits if you use BILH locations

Cons

Leadership in behavioral health say they want to listen but every meeting where constructive solution oriented thoughts are offered they are met with defensiveness and occasionally outright derision. We are being asked to work short staffed and take on additional clients with fewer sessions even when weekly appointments are clinically suggested. We've been told again and again that they are hiring more staff, but it looks as though the recruiting team isn't doing enough- the low pay and job postings being up on every site for months is enough to keep candidates away. We've been asked to refer our friends. I'm sorry, I like my friends. Also when people DO refer their friends they have to track down HR and payroll and make sure they get their referral bonus. Oh that sign on bonus, you better keep track of both halves, because you might not get the second half on time. The HR department is rude and unhelpful. I had to deal with them and recruitment when I moved from one dept to another and it was an ordeal. Also moving from one location to another is rare and made overly difficult. If you hope to move up, dream on. There is very little room for growth. There is no formal training program for any location. My previous location had an amazing training program and daily staff meetings- even when we were WFH. Currently? Nah, we have BIWEEKLY staff meetings and people barely want to have those because they cut into productivity. Coworkers brought up the lack of connection and senior leadership blamed it on work from home and essentially said that was the trade off- you get work from home and you get lack of connection with your peers. The defensiveness and ridiculousness of senior leadership is just wild. WFH is not the problem, the company culture of not supporting your employees constantly expecting more and more and then belittling their concerns is the issue.

Explore other reviews about Beth Israel Lahey Health

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Best supportive team players Highly cooperative, generous in sharing knowledge

Cons

None so far that I know

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary and Full Remote were great

Cons

Department lack of training, Management do not seem to follow processes the same way and blame it on the system. Management is not fully informed before providing training and process guides. Management does not update processes in shared drive and use Teams to provide updates 95% of the time which leads you to searching in teams for processes that are not updated in the documents in shared drives. Management guidance is more like being scolded or talked down to and creating a hostile work environment when discussing one on one, but faking when in group meetings. Horrible management skills. Not streamlined. Management did not prepare for my hiring in advance. Left most of the resolving to me, from getting devices, to making sure I had access to all of my tools/applications without providing the appropriate contact or details how to obtain them. Management would make many mistakes and not be accountable. Would brush their mistakes off and make excuses why their mistakes were made and would come down hard on staff who made mistakes when they didn't have adequate training. This is coming from a person who has 20+ yrs in the same industry.

See reviews by: Helpful|Rating|Date|All