Nope - Software Engineer Bigtincan Employee Review

1.0
Aug 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Somehow flexible working hours, ping pong table in the office.

Cons

Sales driven company where technical teams don't have a seat at the table. Every single decision is driven by a short term profit. There's no time or resources to do things properly, there are only deadlines set by prospective or angry current customers, as well as marketing and investors presentations. Most of the people in the development teams are miserable and are considering leaving, which is reflected in a very low employee retention rate. Position description and information shared during the interview process is often very far from the truth. Machine learning engineers are promised to work on cutting edge technologies and end up maintaining BI systems from the previous century. Developers are maintaining legacy systems and are spending most of the time on fixing bugs. Testers are so busy testing manually that they don't have time to automate things (which results in even more bugs). Development teams are severely understaffed, and underpaid for that matter. Ratio of managers and non-technical people to technical ones is ridiculously high for a software company, which outlines the company's goals.

avatar
Bigtincan Response
6y
I realise that sometimes things in growing companies may not seem right. I want to let you know that we want everyone to come to Bigtincan to do their best work, this is our focus. I hope that you felt you could speak openly about your concerns before you left. I know that, from my experience, our people have been able to speak openly and at Bigtincan and helps us to take action. If you would like to help us all to learn from what you experienced please reach out to myself or David Keane as we want to ensure that the areas that we need to address have been.

Explore other reviews about Bigtincan

5.0
Dec 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Coming from an acquisition I was a bit nervous but the Bigtincan team was very welcoming and quickly found a place for me on a stellar sales team. 1. My manager always makes time for me as I work through my deals. 2. My team is collaborative and helped accelerate my onboarding by letting me ride shotgun on some of their deals. 3. A dedicated sales enablement team upskills me on product knowledge, messaging, roadmap and strategy. 4. Access to all levels of leadership.

Cons

Slightly different deal cycle and renewal process than the company I came from which took some getting used to but was a non-issue.

1.0
Dec 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues. Vector started off positively fixing things that needed to be fixed.

Cons

Lots of managers flitting about having lots of meetings without progress or any discernible plan. We are desperate for someone to lead from the front. No clear direction or path to success - just fear of Vector making more cuts. Tough to do your best work in that environment when nobody feels wanted.

See reviews by: Helpful|Rating|Date|All