Don’t work here. - Anonymous employee Bigtincan Employee Review

1.0
Feb 15, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The products are good but that’s the only good thing.

Cons

Bigtincan’s only mission is to acquire companies with superior customer service, internal processes, and SaaS products. Once they acquire, they force their chaotic and disorganized internal processes onto the acquired companies, and gradually get rid of all legacy staff, hurting long careers and ultimately their customers. I worked at one of the acquired companies for nearly a decade and because we were acquired, our “hire dates” were reset to the acquisition date. So when we were laid off, we got only 3 weeks of severance. This is not ok.

Explore other reviews about Bigtincan

5.0
Dec 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Coming from an acquisition I was a bit nervous but the Bigtincan team was very welcoming and quickly found a place for me on a stellar sales team. 1. My manager always makes time for me as I work through my deals. 2. My team is collaborative and helped accelerate my onboarding by letting me ride shotgun on some of their deals. 3. A dedicated sales enablement team upskills me on product knowledge, messaging, roadmap and strategy. 4. Access to all levels of leadership.

Cons

Slightly different deal cycle and renewal process than the company I came from which took some getting used to but was a non-issue.

1.0
Dec 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great colleagues. Vector started off positively fixing things that needed to be fixed.

Cons

Lots of managers flitting about having lots of meetings without progress or any discernible plan. We are desperate for someone to lead from the front. No clear direction or path to success - just fear of Vector making more cuts. Tough to do your best work in that environment when nobody feels wanted.

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