Does Billtrust pay their employees well?

According to anonymously submitted Glassdoor reviews, Billtrust employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Billtrust. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Billtrust?

60% of Billtrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Billtrust 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Billtrust?

Sales (17) , Account Executive (11) , Account Development Representative (10) , Project Manager (10) , Manager (9) , Software Engineer (9) , Sales Executive (7) , Marketing (5) , Anonymous (4) , Customer Support (4) , Director (4) , Sales Representative (4) , Senior Project Manager (4) , Senior Software Engineer (4) , Account Manager (3)

What are the pros of working at Billtrust according to real employee reviews?

"There is a great culture and camaraderie if you choose to immerse yourself in it." ((in 68 reviews)); "We have many people that are great at their job and enthusiastic and wanting to make change." ((in 56 reviews)); "The work life balance is great!" ((in 26 reviews)); "Good benefits, the on" ((in 23 reviews)); "Unlimited PTO (if you have a manager that lets you take it)" ((in 19 reviews))

What are the cons of working at Billtrust according to real employee reviews?

"Layoffs happen every few months, and most people are actively looking for a way out." ((in 15 reviews)); "Some internal politics, some bad managers, but you will find that in every company." ((in 11 reviews)); "Upper management does not understand Agile and Scrum which causes a lot of frustration and confusion." ((in 7 reviews)); "Training is challenging because nothing is written down." ((in 6 reviews)); "Could do better with bonus" ((in 3 reviews))

What are employees saying about Billtrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Billtrust layoffs and their outlook for job security at Billtrust in 2026.

What are the top reviewed Billtrust locations?

Hamilton , Lawrenceville , Denver , Chicago , New York , Newark , Philadelphia , Princeton , New Brunswick , Trenton , Atlanta , Jersey City , Los Angeles , Asheville , Raleigh , Dallas , Boston , Edison , Salt Lake City , Joliet , West Chicago , Lawrence , Milwaukee , Austin , Minneapolis , Nashville , Anaheim , West Sacramento , Boulder , Colorado Springs

Billtrust reviews

Exciting place to work. Opportunity abound to make a difference. - Anonymous employee Billtrust Employee Review

5.0

Aug 25, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Huge company growth, decent pay, lots of work to do. We still have the charm of a small company with periodic hosted lunches, ice cream trucks in the summer, game room, etc. The company pays attention to the needs of the employees and regularly reviews its benefits policies. For the third year in a row our medical costs stayed the same yet the benefit even got better! Our newest benefit: a paid one month sabbatical after 7 years and every 5 years thereafter. The CEO has great vision and is constantly thinking about what's next. He is the consummate entrepreneur. We have a new focus on resolving our technical debt with the realization that what got us here will not get us there. Our teams are now focusing on cloud technologies such as AWS so that we can move faster and capitalize on CI and CD. Our new mantra, "infrastructure as code", typifies the way we are approaching all of our new development. It is an exciting time to be here!

Cons

As with any company, not everything is perfect. We have had difficulties articulating a vision for the product and in publishing a product roadmap. However, we have made changes and are now turning this around. We sometimes move too quickly and change priorities mid-stream. However, management has acknowledged this and is turning that around as well. Technical debt is a problem. In the early days you worry about doing what it takes to make the sale and you don't worry too much about how you do it. Eventually, the chickens come home to roost and you have to pay the price. To its credit, the company knows this and is working actively and diligently to balance product needs with the technical needs.

Billtrust Response

8y

Thank you for the great feedback. We agree we are not perfect, which is why we do like getting regular feedback from employees. As the new SVP of Product Strategy, I am looking forward to focusing on and implementing our product roadmap. We also understand the issues we face with technical debt as a company which is why we are also as a company heavily focused on recruiting top tech talent to help us continue to move forward in that area. ~Derek Bluestone, SVP Product Strategy

Explore other reviews about Billtrust

5.0

Jun 9, 2026

Technical product owner

Recommend

CEO approval

Business Outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0

Jul 2, 2026

Account executive

Recommend

CEO approval

Business Outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

4

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Jobs at Billtrust

Account Manager (Corporate)

Account Manager (Enterprise)

Billtrust

Exciting place to work. Opportunity abound to make a difference. - Anonymous employee Billtrust Employee Review

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