For a new work home, Billtrust should be on our radar. - Enterprise Sales Director Billtrust Employee Review

5.0
Jan 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Joining Billtrust has been a pivotal moment in my career, and my experience here has been very positive. This company is on an impressive growth trajectory, offering ample opportunities for both financial and professional development. The culture at Billtrust is supportive, fostering not just career growth but personal growth as well. The benefits are competitive, and the onboarding process was one of the smoothest I've experienced, making me feel well-equipped and valued from the outset. What really stands out is the company's commitment to its employees and customers. The leadership, including the CEO, is not only approachable but actively involved, which contributes to a high retention rate and a customer-centric approach. This is a place where your work is recognized, and your contribution matters. The benefits and comp plan is one of the best I've seen - honestly. Yes, you will have to do your part and put in the work, but the financial potential is GREAT! For those considering a career move to Billtrust, I encourage you to look beyond superficial impressions. When I was exploring this opportunity, I asked tough questions about the company's direction, culture, and leadership style. The honesty and transparency in the responses reassured me. Even after a recent acquisition by a Private Investor Group, the company continues to operate with from the core values, focusing on innovation while preserving its unique culture. Billtrust is not just another company; it's a community where collaboration, innovation, and employee satisfaction are paramount. If you're seeking an environment where you can grow, be valued, and contribute meaningfully, Billtrust should definitely be on your radar.

Cons

Working with a company that is in growth, you will experience change and new processes. For some, this is hard to adjust to, but when you are on a growth journey is not uncommon. If you want to be a part of the new growth and change you will want to be flexible.

Explore other reviews about Billtrust

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Ownership and drive are rewarded

Cons

Lots of org changes after PE camein

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good payment platform for mid-market companies

Cons

If you’re an experienced sales rep, avoid this company. They’ve gone through multiple structural changes over the last year, and another one appears to be coming soon. The PE firm already cleaned house across leadership and brought in a brand new executive team with little to no experience selling accounting software. The organization feels extremely disorganized. Expect heavy micromanagement through tools like Gong and Force Management training. AEs are treated more like glorified BDRs, while SEs control most of the sales cycle. Even getting deals approved internally is painful, with layers of unnecessary approvals slowing everything down. Hardly anyone on the net new logo team made quota last year, and this year appears to be trending the same way. Territories are divided using poor Salesforce data. Out of roughly 250 assigned accounts, maybe 30 actually fit the ICP. Training is practically nonexistent after they let go of most of the training staff, and marketing is ineffective. The one positive I’ll give Billtrust is that the product itself is solid. However, implementation costs can be absurd, sometimes costing more than the subscription fees themselves.

4
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