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Birst

Acquired by Infor

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Toxic work environment in customer success team - BI Support Engineer Birst Employee Review

2.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Good people in other teams but overloaded.Nice office ,good snacks.

Cons

Toxic work environment in customer success team. No career growth in this team and neither any one will ever talk to you about it. There is no learning of any sort of technology or product other than looking at the logs and filing bugs which product is full of. People are micro managed so be on a clock.Support team has no benefits at all and looked down upon as compared to other departments. Co ordination among teams in different geographic is not good lot of friction among teams and members along with shortage of resources especially in Head office. Team has been short staffed ever since and as it is a difficult place to stay longer.

Explore other reviews about Birst

5.0
Jan 30, 2017
Recommend
CEO approval
Business Outlook

Pros

-This is a great place to advance your career in software sales. If you are looking to be part of a world class team and company this is a place to be. - World class training and support so that a future leader in the space has the proper tool to learn and grow

Cons

-There are none that i can think of

5
2.0
Feb 20, 2016
Recommend
CEO approval
Business Outlook

Pros

-The people who work at Birst really do care for the company -The product is definitely one of the better ones on the market -There is plenty of potential -The next 2 years are a pivotal time for this company as it's really make it or break it. They'll either IPO or sink down

Cons

-Since the CEO has started, the company has been taking a more sales first approach which has resulted in overshooting and under delivering numbers to the board- this resulted in a 7% cut of the company in January -The Lead Development team got new management a few months ago. They have been implementing a lot of changes which have not only effected the lead dev team but also the outside sales team. They want robots who will leave behind their own sales methodologies and adopt the new challenger sales method. Changes are implemented one day and results are expected the next day. The outlook on this team is not looking good for at least the next 2 quarters. -No room for growth unless you've been at the company for 2+ years -Company acts like they're corporate when they're still a startup. Morale is really low. Culture is nonexistent. -The founders came from Siebel where it was more corporate and expect everyone to be serious 100% of the time -No training programs when you start. You're expected to come in and just know everything.

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