Extremely High Expectations - Customer Service Representative (CSR) Bison Transport Employee Review

Great company who takes care of their drivers. Support is readily available, pay is competitive, and miles are there.

No cons, got exactly what was sold to me. The majority of people only take the time to review when they have something negative to say

Good opportunity to gain experience managing major customer accounts, handling high shipment volumes, and learning different areas of transportation and logistics. You get exposure to operations, customer service, carrier management, and problem-solving.

The workload can be heavy, especially when managing multiple high-volume accounts at the same time. Communication between departments can sometimes be inconsistent, and work-life balance may depend heavily on your team and assigned customers.