Pros
Feedback is welcome - and actually used! Peers, Managers and Sr. Managers frequently ask for feedback and it's great to see it actually be considered and used. Culture - It is important to the Executive Team that the employees are happy and they consistently ask for feedback to make sure this is the case. Everyone has a positive attitude and everyone is more than willing to step in and help when needed. The Product - Customers LOVE what BizNet has to offer. This makes it easy to sell the product and to provide good customer service and support as well. If a customer does have an issue, our support team works incredibly hard to resolve it. Goal Setting - I've never seen a company as focused on goals as BizNet. Priorities are tracked by employee and reviewed every week. When a job is done well, praise is given. When a target is missed, everyone asks what they can do to help meet that target the following week. Tools and Resources - Management is continuously reviewing the tools and resources we use and considering whether there may be better tools that we could use. Would I recommend this company to a friend? Yes, and I have!
Cons
Training - I can't really say this is a Con, but rather an opportunity. Through semi-annual company meetings, this opportunity has already been identified and things are in place now to improve in this area. Resources are now more readily available for staff and because we have identified this as a company initiative, I think people are more comfortable addressing training needs now.