Tribal Knowledge -Hero Worship - Anonymous employee Black Knight Employee Review

Old regime waiting for new regime to retire or move on so they can grab the reigns back. Moths to a flame, matrix managed infrastructure, resources work on production, BAU and project work. BAU and project work suffers, operations only effective when war rooms are enacted. Lack of solid change management process No workflow tool to determine where work is getting done, or in pipeline. Stone age tracking methods.