employer cover photo
employer logo

Black Knight reviews

3.7

70% would recommend to a friend

(713 total reviews)
avatar

Anthony Jabbour

83% approve of CEO

66% positive business outlook

Black Knight has an employee rating of 3.7 out of 5 stars, based on 713 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Black Knight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

713 reviews
1.0
Aug 11, 2014
Recommend
CEO approval
Business Outlook

Pros

My paycheck was always on time.

Cons

Last year they created an IT company in India. We were told the folks there would be "assisting" our US jobs and would not be "replacing" our US jobs. Obviously Upper Management lied to us. I worked for FNF (and its’ related companies LPS and BKFS) for over 8 years in a senior IT position. I attended many quarterly town-hall meetings where we were told how well the company was doing and how wonderful and important and valuable their employees were. And then one day, I was called into a meeting and told that my senior position was no longer required and it was being moved to India. I was told it had nothing to do with my work performance, it was merely a "reduction in force". The 2 kids in India who were replacing me earn $4000/year (that's $2/hour) - which I understand was great money over there. So I could be replaced (on paper) by 15 kids and the bean counters were still savings money. I guess my senior experience and track recording of always making promised deliveries and schedules was not important any more. To make it more insulting and un-dignified, I was not allowed to go back to my desk to pack up my personal belongings! I was walked to the door. Some (not all) of my personal belongings were shipped to me. I was missing several of my books and personal documents which were not FNF property. My last few years at FNF were not very positive. I saw a lot of employees who did not do their job, with no repercussions. I know of at least one team that was built mostly with inexperienced friends of the manager - they weren't hired for "what they knew", they were hired for "who they knew". And the team constantly missed their promised deliveries. In general, there never seemed to be any accountability on late or incorrect or incomplete deliverables and projects or folks not performing their job. Very rarely did I see any management decision to improve the way work was done. Likewise, there was very little recognition for doing a great job. The yearly performance review was a big joke - it was just a formality with mostly unrealistic and unachievable goals that employees were told to include in their yearly goals. And your yearly performance did not seem to matter in any salary adjustments (i.e. for the years that they did provide small raises.) Town hall meetings would tell us how successful the company was, how earnings were up, all due to the concerned and valuable employees, but wait, we don't have any money to give you a raise this year. But there seemed to be always be money for huge bonuses for the executives (you can find these amazing bonuses by name by doing a Google search). FNF is a typical CMM Level 1 shop where a few hero's get all the work done, but lack any recognition or reward. They seem to have no motivation for any process improvement. If you find a job at FNF, expect to work very hard, with no tangiable rewards.And to be lead by poor management. My "thank you" for 8 years at FNF was to be escorted to the door. I guess "yesterday" I was a valued and trusted professional, but "today" I was not.

1.0
Apr 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice location, office, people, but the pay sucks and they expect you to work your butt off for a penny raise each year and there is no chance to ever advance in your position or career.

Cons

No advancement and the pay sucks tomatoes

3.0
Jun 6, 2015

Overall an OK place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back atmosphere Recently started a free snacks program that has been well received Communication, especially between unrelated teams, is very good compared to others

Cons

Longer hours than advertised, but it has gotten much better in the fast few months Programs implemented to raise morale feel forced and not genuine Zero leadership opportunities without completely moving departments

Viewing 1 - 3 of 713 Reviews

Glassdoor has 767 Black Knight reviews submitted anonymously by Black Knight employees. Read employee reviews and ratings on Glassdoor to decide if Black Knight is right for you.