good tech, dysfunctional culture - Anonymous employee Blast Motion Employee Review

1.0
Jul 29, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some good people here doing good work. They have passion for what they do. The underlying technology is good. There are people who really believe in the product.

Cons

There is no product leadership. There are people contributing to a hostile work environment, and there is no management responsibility. Way too many people leaving such a small company.

Explore other reviews about Blast Motion

5.0
Aug 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, Great Manager, Dedicated to details and precision

Cons

It was a great company to work for

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros (What worked really well) * Built Support/CX from the ground up → strong foundation mindset * High impact on retention + revenue protection (real business value, not just tickets) * Tight cross-functional relationships (Engineering, QA, Product

Cons

Cons (Where things were tougher / gaps) * Early-stage chaos sometimes slowed consistency and scalability * Heavy reliance on Support to catch product gaps vs preventing them upstream * Resource constraints made it hard to scale as fast as demand * Blurred lines between Support, Success, and Product ownership at times * Some processes had to be built reactively instead of proactively * Limited time to fully operationalize insights into long-term strategy

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