3.0
May 8, 2022
Current employee, more than 1 year
Recommend
CEO approval
Business Outlook
Pros
- Inclusive & Diverse company with amazing groups - WFH - $125/month to help pay for wfh expenses (ex. wifi, gas bill, etc.) - $75/month credit to use towards health and wellness - room for growth - wonderful company IF you're not dealing with customers directly
Cons
- NO work-life balance if you're a CS - You spend about 90% of your day on back to back calls with irate sellers - PTO is really considered "sick time" and if you use them all and try to take off without pay, you're punished (or terminated). - Information to help sellers is all over the place. Way too much information to research which makes calls (and holds) longer - Being watched 24/7 - if its not your adherence, its your hold times.