no ethics behind this so called “ethical” company - Barista Blue Bottle Coffee Employee Review

3.0
Oct 30, 2022
Recommend
CEO approval
Business Outlook

Pros

- I’ve met really cool people and became really good friends with my coworkers. They’ll probably be some of my life long friends. - paid time off, paid sick time, commuter benefits - the pay is good but only when the location is understaffed (which means more stress & exhaustion for you)

Cons

- awful upper management; no ethics, not a soul behind the eyes of people in upper management - company does not care about you at all—they will treat you like garage and will tell barista staff that they are replaceable. - no room for growth. baristas/cafe managers will put in countless hours, lose sleep, skip breaks, stress, etc over this job, but the company will still view them as stupid, wrong, replacable, not good enough. essentially, you will not get recognition for all your hard work, actually get told you’re not doing enough, despite everything you have done that was far above your pay grade. - customers will treat you like you’re an object with no feelings, and company will not care and actually penalize you for standing up for yourself. - upper management will instruct employees to do the impossible yet still requires them to open on time and perfectly - cutting hours with no warning - favoritism within management - manipulative upper management

Explore other reviews about Blue Bottle Coffee

5.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- supportive environment - good training

Cons

- uniform - new management

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Regular mock inspection, maintenance schedule that is thoroughly followed, high quality coffee, correct compensations for staying after scheduled hours, last-minute schedule change, etc.

Cons

NYC Moynihan hall: no structure in store training, no coffee tasting education, emphasis on smile at all times over everything else, helicopter area manager, disorganized prep

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