Hierarchical Nightmare in Strategic Services - Director Blue Cross Blue Shield Global Solutions Employee Review

great company and awesome work culture

None, No issues with company

Leadership is clearly making a genuine effort to improve workplace culture and is willing to model the behaviors and tools they encourage employees to adopt. This “practice what you preach” approach helps build trust and signals positive intent from the top. Compensation is above average compared to similar roles in the association space, which makes the organization competitive in attracting and retaining talent. Workplace flexibility is a major strength — employees are given meaningful autonomy in how and where they work. Additionally, the organization appears to take employee feedback seriously, particularly through engagement surveys and listening efforts.

Organizational change is frequent and often feels like the norm rather than the exception. Team structures and role shifts can be unclear, which creates uncertainty for employees trying to plan and prioritize their work. There have been multiple rounds of layoffs tied to restructuring, sometimes followed by rehiring for similar roles, which can impact morale and perceptions of stability. New tools, initiatives, or policies are occasionally introduced without full clarity on implementation or long-term strategy. There also seems to be a noticeable divide between leadership and individual contributors — in many cases, progress or approvals require escalation through leadership channels rather than being resolved at the working-team level.