Pros
I was attracted to the stated mission when I started here, and I have done some good for members. I say stated because this operates the same as any other insurance company. All about lining the executives pockets - the executives may not make as much as say Anthem, but they are still making millions.
Cons
Where do I start? IT is a complete dumpster fire. Projects take years longer to complete than they should if they get completed at all. 8/9 years to get all your membership on one platform says it all, and even then there are massive problems and on top of it they layoff all the people who seemingly knew how any of it even worked. Don't even get me started on this data warehouse replacement project that has now been going on 3-5 years and probably 20 if you count how many times they have failed to replace the current data warehouse. Also, how do you retire a source of information, but not even have it updated concurrently with the new one for at least a few months??? I could go on for days how terrible IT is here. And the worst part of it all is nobody is willing to push back on them or stand up when they overreach. They act like they run the business when the reality is that they should be there to support the business.