Is Blue Shield Of California a good company to work for?

Blue Shield Of California has an overall rating of 3.6 out of 5, based on over 2,297 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 57% of employees would recommend working at Blue Shield Of California to a friend and 46% have a positive outlook for the business. The best reviews about Blue Shield Of California have been left by employees working as Pharmacy Technician , Operations Supervisor and Intern .

Does Blue Shield Of California pay their employees well?

According to anonymously submitted Glassdoor reviews, Blue Shield Of California employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Blue Shield Of California. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Blue Shield Of California?

57% of Blue Shield Of California employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Blue Shield Of California 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Blue Shield Of California?

Customer Service Representative (73) , Manager (51) , Director (46) , Senior Manager (46) , Program Manager (33) , Senior Business Analyst (33) , Business Analyst (32) , Project Manager (30) , Analyst (22) , Senior Project Manager (21) , Customer Service Representative (CSR) (16) , Executive Assistant (16) , Operations Supervisor (16) , Senior Program Manager (16) , Pharmacy Technician (14)

What are the pros of working at Blue Shield Of California according to real employee reviews?

"The offer many great benefits and they have been so accommodating while working from during this time." ((in 251 reviews)); "Great people to work for and with" ((in 174 reviews)); "Good work life balance and schedule flexibility" ((in 153 reviews)); "Good Pay is alright to be honest" ((in 128 reviews)); "Flexible work schedules with a lot of abilities to work from home." ((in 63 reviews))

What are the cons of working at Blue Shield Of California according to real employee reviews?

"Poor management they pushback cases or don’t answer group chats" ((in 90 reviews)); "senior leadership+) due to lack of openings (not enough openings for generated interest)." ((in 72 reviews)); "Some managers don't engage their team at all for months and are shocked that the team isn't aware of changes in projects or policies." ((in 72 reviews)); "Current upper management does not think it is appropriate to promote people who know the process and have some leadership skills and could be mentored." ((in 36 reviews)); "There was no training on the health plans I was marketing" ((in 30 reviews))

What are employees saying about Blue Shield Of California layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Blue Shield Of California layoffs and their outlook for job security at Blue Shield Of California in 2026.

What are the top reviewed Blue Shield Of California locations?

San Francisco , El Dorado Hills , Oakland , Rancho Cordova , Lodi , Los Angeles , Woodland Hills , Sacramento , Redding , San Diego , Monterey Park , El Dorado , Long Beach , Costa Mesa , California City , El Segundo , Folsom , California , Stockton , New York , Walnut Creek , El Dorado Hls , Redwood City , Chico , Orange , Palmdale , Winnetka , Roseville , Monterey , South San Francisco

Blue Shield Of California reviews

3.6

57% would recommend to a friend

(2,047 total reviews)

Mike Stuart

56% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,047 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Blue Shield Of California has an employee rating of 3.6 out of 5 stars, based on 2,047 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Shield Of California employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jun 23, 2016

Thumbs down for Blue Shield of California - Avoid this Toxic employer!

Executive assistant

Recommend

CEO approval

Business Outlook

Pros

Considered individually, some good people; decent benefits.

Cons

Horrible management, and company culture. Constant upheaval due to the frequent and deep reorganizations (about once a year many of the executives are purged) and this has been happening for quite a few years. Nothing ever really gets better; it's like a revolving door. Then there are the people that have worked at BSC for very long term who just have somehow decided to keep their head down and out of the line of fire. In the last year or two, now that they have to try and stay afloat in the competitive environment around Covered California, the culture has taken a nasty, back-biting turn. When I clearly saw that pattern developing, is when I decided to leave what was an incredibly dysfunctional, toxic environment where people were willing to say anything about anyone just to try and save their job.

1.0

Dec 6, 2018

Is there a no star? - this place would be it.

Human resources

Recommend

CEO approval

Business Outlook

Pros

Only a few people who work there are good and can be trusted. Most of the good people left in less than a year or a little past it. No good people would stay there for more than two years.

Cons

There is too many to lists but here is a short list: Managers don’t know what they are doing Leaders say the right thing but don’t really follow through it is just lip service Toxic environment all around - there is no one department or place in the organization that is better than the other

2.0

Apr 27, 2018

HIT and EA

Senior architect

Recommend

CEO approval

Business Outlook

Pros

Good place for politically savvy people who are looking to get a paycheck without real value-add or have difficulty getting hired elsewhere. Good pension (for those who have it)

Cons

Where do I start? This place is one big bureaucracy. The cost and timelines for implementing projects are 3x or 4x relative to decently run organizations. I will talk specifically about the EA and HIT within BSC here: 1. Nepotism and favoritism are rampant. Promotions are given to those who are willing to follow the directions of the VP like zombies without any thinking on their own. A recent Director promotion is a prime example. The concerned would have trouble getting hired as an individual contributor let alone an executive position. 2. HIT group represents Health Innovation Technology. This group was formed a few years back as a startup within BSC with the idea of being self-supporting. Nothing useful has come out of this group except due to the efforts of one principal developer (hired within the last 18 months). The org is extremely top heavy with several director-level positions managing a couple of developers each without doing anything on their own. Most have no idea of any technology (other than a few buzzwords) let alone innovative technology. 3. Rules are created and enforced randomly. BSC does not permit employees to live outside of California. However, a director has been given the special privilege of working from the east coast. BSC is in close proximity to silicon valley and can't find local talent for a position paying upwards of 250K? 4. Yes Sir or rather Yes Mam culture. The culture from the top is one of extreme and unquestioning obedience more akin to factory assembly vs an innovative and open thinking tech company where you defend your ideas and position by logic, reasoning, and facts. 5. The whole process is becoming more and bureaucratic. To deliver any work you have to go through an excruciating number of reviews. And most of the work does not get implemented, yet the department keeps producing blueprints which just languish on share drives.

Blue Shield Of California Response

8y

Thank you for your feedback. As the leader of this group, I’m disappointed that this is your experience. The EA and HIT teams are working hard to bring architecture rigor to our business, and rapidly innovating in the healthcare ecosystem. As with any innovation project, there is an uneven path to achieve our objective and we learn as we go. This team is transforming healthcare and we work hard to ensure everyone is on board with that goal. Please reach out to me if you would like to discuss your concerns. Karen Xie

Viewing 1 - 3 of 2,047 Reviews

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