Company is going downhill - Clinic Manager Bond Vet Employee Review

1.0
Oct 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people in the clinics

Cons

Unfortunately, the company has taken a sharp turn in the wrong direction. Cost-cutting has become the main priority, at the expense of both team morale and quality of care. Leadership seems more focused on saving money and automating processes than supporting the humans who make the business run. AI and automation are being introduced in ways that replace meaningful roles, not enhance them. What was once a collaborative, mission-driven culture now feels corporate and cold.

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Bond Vet Response
8mo
Thank you for sharing your feedback. At Bond Vet, our focus is on advancing pet care and giving pets and their families the best experience possible. As we lean into technology to support that mission, some roles and processes have changed, but we remain committed to supporting our teams and keeping a people-first culture at the heart of everything we do. We appreciate your perspective and the time you took to share your experience. —The Bond Vet Team

Explore other reviews about Bond Vet

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

The best part about working here is definitely the people and the culture. Management really invests in your growth with great learning opportunities and hands-on CE.

Cons

Because the team is small, everyone is super accessible and response times are quick—but actual backend action and implementation can feel depressingly slow.

1.0
Jun 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There were pros when I initially started but those went away once they pulled the guy from City MD.

Cons

ZERO communication of any sort. Zero planning. Zero idea on how to properly run a business. No support from marketing, senior leadership team that feels like they make decisions in the moment without a thought of how this will affect the staff. Closed an entire travel department down without thinking that the clinic staff would need training. They just closed an entire clinic with zero warning. Zero notice. Not a word. Staff? Who thinks about them....

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