Good Company, Higher Pay needed - Tier 1 Support Specialist Bonterra Employee Review

4.0
Nov 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good work culture

Cons

Poor compensation That's really all

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Bonterra Response
3y
Thank you for your honest feedback as we become Bonterra. We are committed to cultivating an inclusive and supportive environment, and one that rewards performance, fosters strong morale and delivers opportunities for employee growth. We will remain committed to providing competitive and equitable pay and benefits, focusing on growth of individuals and overall success of the company and are always open to areas of improvement so don’t hesitate to connect with your manager, HR or the leadership team to share your concerns. We also recently completed a competitive pay analysis and are completing compensations reviews. We continuously strive for a positive and supportive work environment at Bonterra and employees like you help us champion the doers of good!

Explore other reviews about Bonterra

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good entry level position, fully remote

Cons

Limited coaching hours, difficult to reach out for help.

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

As a person, I felt well taken care of by my management chain. We were encouraged to explore and be vocal and I never felt micromanaged.

Cons

- Questionable payment structure for ICs (no bonus plan) - Leadership doesn't do much of anything but takes all of the credit while the rest of us get laid off - Like most companies run out of Austin, it's a cash grab at the top while ICs do all of the work with little direction

3
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