Not what it used to be - Client Service Representative Bonterra Employee Review

1.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

-Pay was competitive (after the union got me a large raise) -Work/life balance was good (after the union got protections in our contract)

Cons

-Frequent layoffs -The CEO has a weekly blog and has his managers ping you to read it. -Toxic culture from CEO/new management, they talk about "growth mindset" and then sit in their offices watching TED talks all day -Venture capital owners don't want to invest in the product

Explore other reviews about Bonterra

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good entry level position, fully remote

Cons

Limited coaching hours, difficult to reach out for help.

3.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

As a person, I felt well taken care of by my management chain. We were encouraged to explore and be vocal and I never felt micromanaged.

Cons

- Questionable payment structure for ICs (no bonus plan) - Leadership doesn't do much of anything but takes all of the credit while the rest of us get laid off - Like most companies run out of Austin, it's a cash grab at the top while ICs do all of the work with little direction

3
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