Pros
There is a genuine atmosphere of caring, community and a desire to do what's right. This is embodied in many of the employees, as well as most of the leadership
Cons
It's an old school organization that has been protected by the bubble, and hasn't had to make changes. Many in the organization are extremely resistant to change and will actively work to subvert and sabotage efforts to install positive changes. HR is the worst about this. HR and its leadership is the force that is holding BCH back from being a truly great organization. Not everyone in HR is bad (in fact most of the folks in HR are awesome), but there are a few people there who regularly lie to the Director and VP about what's going on to protect their own agendas, their mediocre work pace, and their own standing in the organization. These are behaviors that are not only tolerated but are protected and in some instances, rewarded. It's something the leaders of this department instilled in their employees, a dysfunctional and toxic culture that creates a level of dangerous exposure for the organization. They talk a lot about the vision, values and "ENCORE!". For this department, those are empty words.