Glass Sales - Customer Service Representative (CSR) Boyd Group Employee Review

2.0
May 27, 2025
Recommend
CEO approval
Business Outlook

Pros

people are friendly, there's no unecessary workplace drama

Cons

no raises in years / no bonuses / removed remote work allowance / expensive health insurance / will occasionally deny PTO / old & outdated computers that run slow with poor internet speeds / overpriced product

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Boyd Group Response
1y
Thank you for sharing your feedback. While we’re glad to hear you found the workplace friendly and free of unnecessary drama, we’re truly sorry to hear that the rest of your experience didn’t meet expectations. Your concerns around compensation, PTO, remote flexibility, and technology are important and have been echoed by others as areas we need to improve. We're currently evaluating several of these issues internally, and feedback like yours helps guide those efforts. We’re committed to creating a better experience for all team members, and we appreciate you taking the time to share your perspective. We wish you all the best in your future endeavors.

Explore other reviews about Boyd Group

5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

If you learn the business and you want to make a serious contribution, you can. You just need to put yourself out there and commit.

Cons

Teams and departments are considerably siloed. The right hand doesn't often know what the left is doing.

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Boyd Group Response
9mo
Thank you for highlighting how you’ve been able to make a real impact at Boyd. We appreciate your commitment and contributions. We also take note of your feedback on team silos, improving collaboration remains a focus for us!
1.0
Jun 25, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Catered lunch on Tuesdays. Not much else

Cons

A very strict hybrid policy

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Boyd Group Response
2w
Thank you for taking the time to share your feedback. We're sorry to hear your experience did not meet your expectations. We value employee feedback as it helps us continue improving our workplace and employee experience. We appreciate your time with Boyd and wish you all the best in your future endeavors.
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