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      Bread Financial

      Engaged Employer

      Bread Financial reviews

      I love my job. - Customer Care Advocate Bread Financial Employee Review

      5.0
      Jan 25, 2023
      Customer care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay Benefits 401k After only 6 months you are able to move up in the company. Triple pay for holidays worked. Great support from management and peers.

      Cons

      Schedule suck, when hired you always get an evening shift. You can try for a schedule change after being there 3 months. I've been here for 6 years and still cant get an early shift schedule. Points system.

      avatar
      Bread Financial Response
      3y
      Hi there - thanks for your review and your 6 years working in Customer Service! Our 401K plan enhancements for this year are pretty amazing -- not only does it start right when you begin employment but we also automatically set you up with a 3% contribution (of your base salary) regardless of whether the employee contributes anything. We're helping people save by contributing our money to their accounts! We're so glad to hear you feel supported by your management and by your peers -- that makes work so much more enjoyable for everyone!

      Explore other reviews about Bread Financial

      5.0
      Jul 8, 2026
      Senior category specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job stability and healthy work life balance and flexible working arrangements.

      Cons

      Lower Compensation and annual performance hikes often lag behind.

      avatar
      Bread Financial Response
      3d
      Thank you for the review. We appreciate your positive comments regarding work life balance and flexibility as we try to make that a priority for our associates and their well-being. We also understand your concerns regarding compensation and will take that feedback to improve the associate experience for all. We thank you for your 3 years of contribution to the organization and wish you the best.
      1.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

      Cons

      The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

      avatar
      Bread Financial Response
      3d
      Thank you for taking the time to leave a review with us. We understand your frustrations and we appreciate you letting us hear about your experience. We'll be sure to relay your feedback with the appropriate leadership as we strive to improve the associate experience for all. We thank you for your 10 years of contribution to the company and wish you all the best in your future endeavors.
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