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      Bread Financial

      Engaged Employer

      Bread Financial reviews

      Good place to work - CUSTOMER CARE REP Bread Financial Employee Review

      5.0
      Feb 20, 2023
      Customer care rep
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their training program is world-class. Coworkers are eager to help if you’re feeling stuck. Compensation is above average. Clearly defined process and procedures. Wonderful company culture.

      Cons

      It’s more involved than I expected, which isn’t necessarily a bad thing.

      avatar
      Bread Financial Response
      3y
      This is a great message for our Customer Care Reps to hear. It sounds like you really know your stuff and know what a great thing we've got going on here. We'd love to do a feature on your experience since you've been here a few years. If you're interested, please reach out to Jenna.Hookman@breadfinancial.com and we can talk more.

      Explore other reviews about Bread Financial

      5.0
      Jul 8, 2026
      Senior category specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job stability and healthy work life balance and flexible working arrangements.

      Cons

      Lower Compensation and annual performance hikes often lag behind.

      avatar
      Bread Financial Response
      1d
      Thank you for the review. We appreciate your positive comments regarding work life balance and flexibility as we try to make that a priority for our associates and their well-being. We also understand your concerns regarding compensation and will take that feedback to improve the associate experience for all. We thank you for your 3 years of contribution to the organization and wish you the best.
      1.0
      Jul 7, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

      Cons

      The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

      avatar
      Bread Financial Response
      1d
      Thank you for taking the time to leave a review with us. We understand your frustrations and we appreciate you letting us hear about your experience. We'll be sure to relay your feedback with the appropriate leadership as we strive to improve the associate experience for all. We thank you for your 10 years of contribution to the company and wish you all the best in your future endeavors.
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