Didn’t keep to their word and then stopped valuing their employees - Inbound Collections Representative Bread Financial Employee Review

1.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Good benefits and alright pay

Cons

After training ends and you get tenured you stopped receiving help. No regular coaching. All the managers seem like they don’t care about you anymore. And they throw thing on you last minute. Oh and they made so much money last year but didn’t give many people raises not even some who stuck it out through the update. Like seriously if they did so great you would think they would at least value those who helped make that happen and stuck through the update. Even fast food gives annual raises

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Bread Financial Response
3y
We are sorry to hear you did not have a positive experience after you went through the training program and became a fully functional collections representative. We know this work is not easy and that everyone needs some support themselves while they support our customers. Please consider reaching out to your supervisor or a peer to connect and discuss your concerns / gain perspective. Your concerns are valid and want to be able to assist you. You can also reach out to Spring Health for more intense resources or check out our Living Well on-demand resources on our Inview page.

Explore other reviews about Bread Financial

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job stability and healthy work life balance and flexible working arrangements.

Cons

Lower Compensation and annual performance hikes often lag behind.

1.0
Jul 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some really great and knowledgeable people to work with and learn from and most...most are cooperative and helpful. I DID have a few wonderful supervisors who really helped me learn and progress

Cons

The previous post couldn't have said it better. Leadership is completely out of touch and does little to help anyone and is there to serve correctives. And once you hit one like that and you don't mesh..they will look for ways to get people out that they seem a threat..bc they ARE helpful.

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