Does Bridgecrest pay their employees well?

According to anonymously submitted Glassdoor reviews, Bridgecrest employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Bridgecrest. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Bridgecrest?

44% of Bridgecrest employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Bridgecrest 2.7 out of 5 for work life balance, 2.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Bridgecrest?

Loan Advisor (166) , Collections Manager (13) , Customer Service Representative (13) , Manager (11) , Senior Loan Advisor (6) , Loan Advisor III (5) , Loan Officer (5) , Remarketing Coordinator (4) , Assistant Director (3) , Collections Representative (3) , Collections Specialist (3) , Customer Relations Specialist (3) , Intern (3) , Operations Manager (3) , Credit Bureau Advisor (2)

What are the pros of working at Bridgecrest according to real employee reviews?

"The job is fairly easy and the pay is good." ((in 44 reviews)); "Benefits are great" ((in 33 reviews)); "The pay was good but only when bonuses were uncapped." ((in 27 reviews)); "Great culture overall within the company" ((in 16 reviews)); "Great coworkers, and team support." ((in 12 reviews))

What are employees saying about Bridgecrest layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Bridgecrest layoffs and their outlook for job security at Bridgecrest in 2026.

What are the top reviewed Bridgecrest locations?

Mesa , Fort Worth , Dallas , Irving , Phoenix , Tempe , Dallas-Fort Worth , Huntsville , Montgomery , Arlington , Euless , Grand Prairie , Los Angeles , Denver , Mesa , Patrick AFB , Pana , San Tan Valley

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Bridgecrest

Bridgecrest reviews

Not Bad for a Call Center, but far from perfect - Senior Loan Advisor Bridgecrest Employee Review

Q: What are the cons of working at Bridgecrest according to real employee reviews?

"Bad management and organization." ((in 29 reviews)); "I had two managers that knew absolutely nothing about what we did." ((in 21 reviews)); "No work life balance at all" ((in 7 reviews)); "Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason." ((in 7 reviews)); "Upper management found a loop hole and made our 6 day work week mandatory without overtime!" ((in 5 reviews))

3.0

Apr 11, 2023

Senior loan advisor

Recommend

CEO approval

Business Outlook

Pros

Most Mid-Level managers care for their teams and do what they can Senior Leadership can be good, but varies Pay is Decent after recent compensation changes for base level employees

Cons

Company leadership is reactive to the market and not proactive. Communication is constantly mixed and contradicts training. Leadership has gone back on employee experience improvement promises in the past and seem disinterested in most employee concerns. Took a very long time to update compensation for the lower level to mid level leadership and because they delayed lost many talented and passionate leaders over the last year. Their best leader and Director of the Dallas office was pushed out by other senior leadership unceremoniously and without reason.

Bridgecrest Response

Thank you for sharing your experience as a Senior Loan Advisor. At Bridgecrest, we review our total compensation package on an annual basis to ensure we are keeping up with industry standards. We hear your concerns and invite you to continue this conversation by reaching out to your management or the Talent Support team to discuss your concerns and suggestions further. Thank you for sharing your experience, we wish you continued success in your role!

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5.0

Dec 29, 2025

Credit manager

Recommend

CEO approval

Business Outlook

Pros

Good culture Close knit teams Freedom to run teams to the best of your ability

Cons

Difficult field to work in Lack of communication from upper leadership at times

Bridgecrest Response

6mo

Thank you for sharing your experience as a Credit Manager. We’re glad to hear you’ve experienced a strong culture, close-knit teams, and the autonomy to lead effectively. At Bridgecrest, we continue to strengthen leadership communication, transparency around change, and cross-department collaboration to ensure teams are informed and considered. We appreciate your perspective and thank you for being part of the Bridgecrest family!

3.0

Jul 9, 2026

Product manager

Recommend

CEO approval

Business Outlook

Pros

Medical benefits were cheap and great coverage

Cons

No upward movement Low pay Culture. If someone doesn’t like you, then a large group will copy that persons opinion on you Micromanagement Clock watching

Bridgecrest Response

Thank you for sharing your experience as a Product Manager. We're glad to hear you had a positive experience with our medical benefits and found them to provide great value and coverage. Supporting career growth is a top priority for us, and we offer development opportunities, internal job postings, and ongoing coaching to help employees advance within the organization. We also regularly review our compensation and benefits programs to remain competitive. Thank you for sharing your experience, we appreciate your honest feedback and wish you the best in your future endeavors.

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Not Bad for a Call Center, but far from perfect - Senior Loan Advisor Bridgecrest Employee Review

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