Environment is filled with greed and drama. Environment has become more of a mental health agency. Clinicians, who actually provide sessions are compensated poorly. They’ll offer incentives, however many strings attached. Environment is similar to working for a county entity.
Brightways Counseling Group Response
2y
Thanks for taking the time to give us feedback. We are truly trying to make this the best work experience for each person. If you wouldn’t mind, we would be grateful to hear more about how we can make this the best job anyone has ever had. Please use the following link to submit additional information so we can address this feedback: https://www.surveymonkey.com/r/XRHCCT6 -Brightways Counseling Group
Explore other reviews about Brightways Counseling Group
5.0
Apr 9, 2026
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
Strong leadership team that genuinely cares about both employees and the clients we serve. The company mission to expand access to mental health services is evident in daily operations and decision making. Leadership is approachable, supportive, and actively involved. There is a positive team environment with opportunities to grow, learn, and take on meaningful responsibilities.
Cons
With the company’s significant and continued growth, there are ongoing policy and process updates. While these changes ultimately support long term success, they can require adjustment from staff.
I really dislike the way management communicates big changes. There's no empathy, there's no transparency. They rolled out provider pay cuts including cutting pay, cutting PTO, and eliminating ability to get bonuses and their response has simply been "well, everywhere else is bad too." They've taken away every reason to work for this company and don't quite seem to realize that. I'd love for my supervisor to work a full month as a clinician again (at my salary, not his) and then tell me to "just flex my time to have better work/life balance."
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Brightways Counseling Group reviews FAQs
According to anonymously submitted Glassdoor reviews, Brightways Counseling Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Brightways Counseling Group. This rating has decreased by 10% over the last 12 months.
71% of Brightways Counseling Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Brightways Counseling Group 4.1 out of 5 for work life balance, 3.8 for culture and values and 3.6 for career opportunities.