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Thank you for your feedback. We are pleased to hear that you appreciated our above industry-standard pay, benefits, and flexibility. However, we are concerned about your comments regarding micromanagement. At Brightways, we value autonomy for our clinicians, and we have recently enhanced this aspect based on internal feedback to provide our clinical staff with more flexibility.
As you know from your time with us, we have an anonymous open feedback portal that we encourage all staff to use to address any needs or concerns. We wish you had expressed your concerns through this professional and ethical channel, as it would have allowed us to address them directly.
We are also puzzled by your comment about "the owner" as one of the owners myself, I can verify that we very rarely interact directly with clinicians. The level of oversight you described does not align with our practices at Brightways. We take your concerns seriously and would appreciate the opportunity to learn more about your experience. If you are comfortable, please reach out to HR so we can better understand and address these issues.
If you prefer not to continue the conversation, we appreciate your service to our clients and hope you find a better fit with your next employer.
Angie Shaw, COO/Co-Owner
