Worst Company to Work For - Operations Manager British Swim School Employee Review

1.0
Jun 22, 2022
Recommend
CEO approval
Business Outlook

Pros

-The kids were a pleasure to work with -Fun environment if this is a part-time summer job and you don't need it to pay ANY bills -You will get CPR, Lifeguard, AED, and First Aid training and Certs (which you can take to any other job after) -Working at a pool was a fun work place

Cons

Disclaimer- this is a franchise, so all my criticisms come from working with the San Mateo, CA owner. -Labor laws were not followed, example: -breaks/lunches were not given even though all employees were working over 5 hours -new employees would be working sometimes their 1st to 3rd day with no I-9 filled out and submitted -Understaffed at the pool to the point where the Lifeguard on duty wouldn't have enough time to checkin with the parents, setup the activities for the classes, handle customer issues with scheduling/promotions through the classes. This all would be expected of 1 person while their main job function was to monitor the pool for drownings, to all is not possible. -Employees would be expected to stock and store inventory at their personal house for the business. -NO consideration to millage reimbursement for traveling between pool locations -Owner WOULD NOT come to any location, help with shift covers, training, hiring, orientation, customer complaints, or any job function to better the business -She would rely on her mostly part time employees (who were making under $20) to fully run the business

Explore other reviews about British Swim School

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome staff and Nice company

Cons

I wish there were more hours

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

will hire basically anyone on the spot so its good for quick cash

Cons

lol they throw you into the lessons with basically zero training. customers think they’re paying for a swim coach when really theyre paying for an overworked twenty year old giving advice that they think sounds right based off of youtube videos they watched. (source: i was that twenty year old. we were ripping people off so bad. a lesson valued at around $200 pays out about $9 to the instructor. where does the rest of the money go?) not to mention working here was absolute hell, zero breaks, zero benefits, in freezing cold water made to repeat the same lessons over and over and over again. management was super unprofessional and would create problems for employees, parents, and kids, very accusatory environment. genuinely one of the worst jobs i ever had. never going back.

See reviews by: Helpful|Rating|Date|All