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Brooks Running

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Brooks Running reviews

Low Pay but Invested Fun Culture - Credit Analyst Brooks Running Employee Review

3.0
Feb 7, 2020
Credit analyst
Recommend
CEO approval
Business Outlook

Pros

-all of management and leadership were re-trained last year about how to be effective managers since there was issues with leadership prior, so change is occuring -my managers gave me helpful feedback and did not micromanage my work leaving me with flexibility -work at home options were available on my team -HR is really involved in connecting individual contributors with C-level executives so individuals can ask questions to get to know the company -Ample speaker series to get to know people in the field and in different departments -Monthly department meetings to get insights as to what upper management is actually working on and how you can contribute -Metrics were clear and fair to be able to succeed -Fun events to get different departments together and get to know new hires -Friendly culture where everyone gets to know you and C-level executives casually walk around the office saying hello as well

Cons

-Low pay, like really low. If you have no debt then definitely take this job, but you would qualify for <60% AMI and affordable housing based on the pay they give you for your position -No ability to move up unless you 're in customer service. Many people have been there for 10+ years and are unlikely to leave anytime soon.. The only way you'll get a promotion is if someone leaves their position. Good luck doing the same position endlessly. You have to really love what position you are in and be ok not moving anywhere to stay here. -Growing pains, the company went through a major bsuiness decision that setback distrubution profits and efficient workflows across all departments by about a year. The company does not have efficient backup plans for major catasrophes that occur in my opinion . They are in a good stasis now, but strategies were difficult to enforce and customers were lost across the board and no one could do much of anything

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Brooks Running Response
6y
Thank you for sharing your perspective on your time at Brooks. It sounds like Brooks hit a high mark for you in many respects, particularly in the areas of culture, training and connectedness, and I’m proud of that. As for growth opportunities and pay, these are often very situational and personal, and we try our best to meet employees’ needs. Regarding pay, every year we consult third-party market data to benchmark each role at Brooks to ensure salaries remain competitive in our industry and against similar companies. Other benefits unique to Brooks, such as our annual bonus program, PTO policy, flex work, 401k, gear/race discounts and more, make our total compensation package both competitive and compelling. On opportunity, more than a third of all open positions in 2019 were filled internally—a great outcome for many. But for a company our size, this is not always possible. Sometimes the scope or expertise required for an open role is not something we have been able to develop inside our teams and we must look to outside talent. As well, some departments simply have more growth opportunities than others depending on the needs of the business as we scale. The function you represented was adequately staffed during your time with Brooks. I am grateful to you for spending a chapter of your life with Brooks, and I wish you the best on your journey ahead. Jim

Explore other reviews about Brooks Running

5.0
Jun 16, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

- excellent employee perks - gorgeous HQ office buildings with amenities - free lunch - supportive and passionate team members

Cons

- parking is not free for employees, but there are commuter benefits to offset that

2.0
Jun 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO and benefits are good. There is free lunch and an onsite gym. Employees are encouraged to run and stay active, with office next to the Burke-Gilman running trail.

Cons

The culture is presented as fun and healthy but in reality it is fairly toxic within specific departments and feels very “high school”. It is also very hierarchical with lots of corporate bureaucracy. The company caters more to middle and upper level management, so expect limited growth and development opportunities. Unclear, constantly changing expectations and overlapping job roles are a common theme. Leadership is not held accountable within the organization. People who play the game and assimilate to the culture are rewarded and perpetuate the status quo way of doing things. This leads to a lack of diversity in thought but also diversity in general especially at the leadership level. There is an added complexity to everything that makes even the most simple work difficult. Everyone is overwhelmed by too many meetings and yet there is not a lot of cross-functional collaboration, as all of the teams work in silos and compete for resources. The company is trying to become a more global, but there are a lot of growing pains associated with this. For a growing company with headquarters in a location like Seattle, the pay is low and not competitive enough to attract and retain top talent. The office buildings also face local area constraints like expensive parking which is passed on to the employee. The company incentivizes alternative transportation but it can be difficult to figure out the best way to get to work. There has been reduced flexibility to work from home with more emphasis put on being in the office.

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