Best engineering team, worst work environment & management - Software Engineer BrowserStack Employee Review

2.0
Aug 14, 2016
Recommend
CEO approval
Business Outlook

Pros

- By far the best engineering team I have ever worked with. - The product has a big international appeal to it and every engineer here solves real first world problems. - Awesome pantry, serious workspace. - Nice pay.

Cons

- Horrible HR policies, they sit close to the office door to monitor the in time and out time of the employees. No work from home culture and absolutely 0 team bonding. - No vision, there has been no new product made after its initial two products. Its just bug fixing, maintenance and features. - No ESOPS, the parameters for bonuses is not penned down unlike 20000 other things and is solely in the hand of the management. - The management nitpicks way too much, doesn't like employees walk down from the office for a smoke, shorts are not allowed. - Nothing can be pushed to production without the consent of the CEO / CTO, so technically speaking there is no ownership (unless it is about blaming if something doesn't work out)

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BrowserStack Response
9y
Thanks a lot for appreciating our pantry and product. We like them too! While you were writing this, a lot was brewing at BrowserStack. 1. We were building a new world class app testing product which has been beta launched. 2. We now have a long term incentive plan (ESOP) which has been rolled out to every single employee. 3. We got together as a team to brainstorm ideas on how to make BrowserStack an even more engaging workplace. All these ideas are being acted upon as we write this. 4. While HR never used to track the in and out time, they have moved further away from the door when we rearranged the seating for all…☺. Things are changing for the better at BrowserStack.

Explore other reviews about BrowserStack

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

2
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