An unbiased reality check! - Anonymous employee BrowserStack Employee Review

5.0
Apr 24, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hello All, Before you read this, I must tell you that I am under no influence or bias to write this. So I will try to be honest in my review as far as possible. Just to give you a brief background about me, I have worked for bigger companies like Amazon as well some awesome start ups in the past and am an ISB alumni as well. The reason I am sharing this info is because I feel I have a lot to live upto and the names associated with my profile don’t allow me to compromise on my integrity while writing this review. Here at Browserstack, I work at a position where I have to interact with a lot of people. Unlike other folks who have claimed that they have been asked to write positive reviews, I have not come across any such requests. I have been working here for 7 months now and when I read some of the reviews below, I was disturbed at how some people who could not be successful in a fast paced and challenging environment have been venting out their half baked thoughts here with the hope that it will de-motivate other folks from contributing to the growth of this Company. To be honest, when I was offered a position, I too was skeptical too and did check glassdoor reviews which were not so encouraging and was not too motivated on joining but somehow I had other ISB alums who were already working here to whom I spoke and took a leap of faith and joined. What I found over a period of time was that both the founders are really invested in making this a great place to work for people. Some key challenges they face are below: 1. Maintaining the happiness of existing employees and taking it to the next higher level 2. Building for scale for the company where both speed matters both from employee growth as well as Customer Obsession stand point 3. They want people to grow in house at a much faster pace than people themself can imagine to. Have seen them investing to nurture and add skills to existing employees. Couple of things everyone should consider 1. The points 1 & 2 are equally important and coming from a company like Amazon, I can understand its very difficult to manage both but what matters is the leadership is constantly on their toes to transform this into reality and we should be empathetic to them since they are still a young company in the making. It is this time that only positive people are needed to contribute and be aligned to the DNA of the company. Folks who think they are a better fit elsewhere should respectfully move on to other places while people who are really motivated and see value should add value here. 2. For a small company that is some 200 plus strong and growing rapidly, certain heart burns cannot be avoided but that does not necessarily mean we should try to bad mouth a company in a public forum. One should understand that such traits will not help you in any company you work. 3. What I have also observed is that the leadership is very approachable and they try their best to listen, understand and resolve people’s issues, retain a valuable talent and upgrade existing pool as well. What you will observe is all the high performers in this company have some common traits like they focus on solving real problems and not give excuses, are highly driven by the company’s core principles, are consistent in terms of personal & team deliverables, etc….traits which would make such folks successful in any company they work for. For people who need a easy going life this Company is certainly not a good fit. 4. This does not mean the employees dont have a work life balance, they do and much better than other companies. 5. I also strongly feel, that before people go through other reviews and take their word for it, you should come and visit the company and spend a week atleast to see how the environment is here and you will really feel motivated to join. Or you should talk to people who work here and understand whats reality.

Cons

I dont see any cons as I had already mentioned I can relate to the challenges a company faces while scaling and growing. Plus, their success so far also speaks tons about where and how fast they wish to grow. So, either you be a part of something that might grow into something huge in the near future or regret later.

Explore other reviews about BrowserStack

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

BrowserStack is a powerhouse for anyone looking to build a career in SaaS product world. What makes it unique is the seamless synergy across geographies: incredible product development and engineering engines driving innovation from India, which perfectly fuels the high-velocity teams executing in the US and EU markets. The market position of the product is undisputed, making it an excellent territory for sales professionals. Collaboration across regions is smooth. BrowserStack is an excellent environment for long-term career growth.

Cons

Cross-border resource planning and hiring pipelines can occasionally create unexpected delays during peak quarterly cycles.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

None that I can think of. Maybe a couple decent/sticky products

Cons

Onboarding is 99% product and training reps to be Sales Engineers. Almost not focus on sales strategy. US sales team is treated like temp sub-contractors. No senior leadership or true support for US team. No sense of direction. Horrible communication. Everything that helps make a sales org go is run out of India. A customer could be begging to buy software and it can takes to get them a quote.

2
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